As leaders, we often listen so we can fix problems.

Effective listening has leverage and creates better business outcomes. Listening enhances judgement and supports diverse views to deliver business objectives and drive performance.

Listening allows us to gain valuable insights and inhabit others’ perspectives. It helps us to understand needs and concerns and ultimately make better decisions.

Leaders can create a culture of listening within organisations by encouraging teams to speak up and share their ideas and by taking the time to truly listen to what others are saying.

By developing our listening skills, we can become better leaders, make better decisions, and ultimately drive more higher performance.